Shipping policy

Last updated: 27 August 2026

All Balkan Programs products are digital. There is no physical shipping and no shipping costs.

How delivery works

• After payment is confirmed, you receive your digital product (PDF guide) electronically — usually immediately and within a few minutes.

• You'll receive an order confirmation by email with your access or download details.

• The Free Demo is delivered the same way, instantly and at no charge.

• Premium Extended Support is activated as a digital service as soon as your order is confirmed.

Didn't receive your product?

Please check your spam or junk folder first. If you still cannot access your product, email support@balkani.shop and we'll help right away.